UNDERSTAND THE ISSUE
Identify first. Then choose the next step.
Skin marks alone do not confirm bed bugs. More useful details include seeing the insect itself, where it was found and other rooms with similar observations. Discuss the situation before moving furniture between rooms.
DETAILS THAT HELP
- Have you seen the insect or taken a photo?
- Which room and part of the furniture was involved?
- Have used furniture or luggage arrived recently?
BEFORE ARRANGING A SERVICE
Get the details clear from the start.
Share the property type, area and approximate size. Mention children, pets and any access requirements. Ask about the scope, price, preparation instructions and any follow-up included in the agreed service.
The company confirms methods, timing and products based on your situation, rather than a short website description.
Everyday prevention basics
- Inspect secondhand furniture before bringing it in.
- Reduce clutter around sleeping areas.
- Check luggage after travel.
SERVICE QUESTIONS
What you want to know.
Do I need to throw away the mattress?
Avoid discarding furniture based on suspicion alone. Discuss identification, furniture condition and possible approaches with the team before moving or replacing it.
How much does a service cost?
The cost depends on the issue, space and property details. Contact the team directly for a quote based on your situation.
Do I need to leave the property?
That depends on the service and products used. Ask the team about preparation, waiting periods and re-entry before confirming a visit.
What warranty do your services include?
Insect control has a 3-month warranty, termite control a 5-year warranty, and rodent control has no warranty. Coverage and follow-up details are set out in the service agreement.