UNDERSTAND THE ISSUE
Look beyond the first sign.
You may notice activity in a kitchen, ceiling or storeroom while the entry point is elsewhere. Describe the property and connected spaces to discuss control and prevention needs.
DETAILS THAT HELP
- Have you seen a rodent, or only signs?
- Is the activity inside or around the building?
- Are there nearby storage areas or gaps?
BEFORE ARRANGING A SERVICE
Get the details clear from the start.
Share the property type, area and approximate size. Mention children, pets and any access requirements. Ask about the scope, price, preparation instructions and any follow-up included in the agreed service.
The company confirms methods, timing and products based on your situation, rather than a short website description.
Everyday prevention basics
- Keep waste containers closed.
- Store food out of reach.
- Check openings around pipes.
SERVICE QUESTIONS
What you want to know.
Should traps or bait be chosen first?
The method and placement depend on the situation, property and the presence of children or pets. Discuss this with the team and follow clear instructions.
How much does a service cost?
The cost depends on the issue, space and property details. Contact the team directly for a quote based on your situation.
Do I need to leave the property?
That depends on the service and products used. Ask the team about preparation, waiting periods and re-entry before confirming a visit.
What warranty do your services include?
Insect control has a 3-month warranty, termite control a 5-year warranty, and rodent control has no warranty. Coverage and follow-up details are set out in the service agreement.